Delete your Dragonoa Online account

Dragonoa Online (Android, com.dragonoa.online), made by an independent developer in the Netherlands.

In the game (fastest)

Log in and enter the world with any of your characters.
Open Settings (the gear, top right).
Tap Delete account, type DELETE and confirm.

Your login stops working at once, the game logs you out, and your account is deleted within minutes.

Without the game

If you cannot log in or have no character, email okimuru@gmail.com from the email address of your account, with your username and the words "delete my account". We delete it within 30 days and reply when it is done.

What is deleted

Your account: username, email address and password.
Every character on it, with its items, gold, gems, quests, progress, rankings, friends, blocked players, guild membership and received mail.

What is kept, and for how long

Database backups keep a copy for up to 30 days, after which it is gone.
Reports about abuse that involve your account, with the chat messages saved in them: up to 12 months, for the safety of other players.
Server logs: for a limited time, normally no longer than 30 days.